Gleap

Gleap 2 is the self-improving AI support system, and this app puts it in your pocket. Kai answers most of your customers on every channel, your team takes the hard ones, and Kai Code turns confirmed bugs into reviewed pull requests. Support, product and engineering stay in the loop wherever you are. AI AGENTS THAT WORK LIKE TEAMMATES
Kai Support answers customers on chat, email, WhatsApp and more, with sources, and investigates the hard tickets with logs, replays, account data and your code. Kai Voice answers the phone and hands calls to your team. Kai Code writes the fix and opens a pull request, and your engineers review and merge. Kai Copilot works next to you in every ticket.

NEEDS YOU: DECISIONS IN ONE TAP
When Kai needs a person, you get one card: the question, why it asks, its recommendation and the message it would send. Approve a refund, review a fix or answer in your own words. Kai learns from your answer.

KAI COPILOT IN EVERY TICKET
Open any conversation and Kai Copilot has the brief ready: what happened and the next step. Ask it about the customer, the account or the code, or call it and talk hands-free.

ONE INBOX FOR EVERY CHANNEL
Live chat, email, WhatsApp, social and phone calls in one inbox. Reply in real time, add internal notes, assign, snooze and close on the go, and take customer calls right in the app.

VISUAL BUG REPORTING, BUILT IN
Every bug report captures a screenshot, session replay, console and network logs, environment data and events, so your team can reproduce and fix issues fast.

FEATURE REQUESTS AND ROADMAP
Collect and vote on feature requests, see demand at a glance and keep customers in the loop with a public roadmap.

SURVEYS, HELP CENTER AND MORE
Run in-app surveys and NPS, give customers self-serve answers in your help center, and keep boards and pipelines moving from one place.

MADE FOR PHONES, TABLETS AND FOLDABLES
A native Android app with Material touches, haptics and predictive back. On tablets and foldables: a navigation rail and tickets next to your inbox.

TRUSTED BY TEAMS THAT MOVE FAST
4,500+ software teams, including Microsoft, UNICEF, Squarespace and Papa Johns. Rated 4.6/5 on G2. SOC 2 Type II audited and GDPR compliant.

Download Gleap to run support, feedback and your roadmap from anywhere. Self-driving support and development for software teams, only possible with Gleap.

gleap.ai